Kelpvane
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Privacy Policy

DOCUMENT REF: KV-LEGAL-001  |  EFFECTIVE: 1 JANUARY 2025

Kelpvane is committed to handling your personal information with care and transparency. This policy explains what we collect, how we use it, and the choices available to you.

Who We Are

Kelpvane is a financial education provider operating in Thailand. We deliver structured learning programs to individuals who wish to develop a clearer understanding of personal finance concepts.

Information We Collect

We collect information in two ways: information you provide directly to us, and information collected automatically when you visit our website.

Information You Provide

Information Collected Automatically

How We Use Your Information

Responding to Enquiries

To contact you in response to questions or programme requests you submit through our website.

Website Improvement

To understand how visitors interact with our site so we can improve content and structure.

Security & Compliance

To protect the integrity of our systems and comply with applicable Thai legal obligations.

Marketing (with Consent)

To send relevant educational content or programme updates, only where you have given clear consent.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

Sharing Your Information

Kelpvane does not sell, rent, or trade your personal information. We may share it in the following limited circumstances:

Cookies & Tracking

Our website uses cookies and similar technologies. You can manage your preferences using the cookie consent tool available on this site. For full details, please refer to our Cookie Policy.

Strictly Necessary

Required for the site to function. Cannot be disabled.

Analytics

Help us understand site usage. Requires your consent.

Marketing

Used to measure ad campaign effectiveness. Requires your consent.

Data Retention

We keep your personal information only for as long as necessary for the purposes described in this policy, or as required by Thai law.

Data Type Retention Period
Enquiry form submissions2 years from last interaction
Programme participant records5 years from programme completion
Marketing consent recordsUntil consent is withdrawn
Website analytics data26 months (Google Analytics default)
Server logs / security data90 days

Your Rights

Under the Personal Data Protection Act B.E. 2562, you have the following rights regarding your personal information:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete information.

Right to Erasure

Request deletion of your data where there is no lawful reason to retain it.

Right to Object

Object to processing based on legitimate interests, including marketing.

Right to Restriction

Ask us to limit processing of your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

To exercise any of these rights, contact us at the details in Section 12. We aim to respond within 30 days. You also have the right to file a complaint with Thailand's Personal Data Protection Committee (PDPC) if you believe your rights have been infringed.

Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include:

No method of electronic transmission or storage is entirely without risk. While we work to protect your information, we cannot warrant absolute security.

Third-Party Links

Our website may contain links to external sites or platforms. Kelpvane is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently before sharing any personal information with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify you directly. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us: